Frances J.'s complaint:
May 22, 2013

Insurance Company: Humana
Coverage Type: Health Insurance

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Inadequate Reimbursement
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim
• Marketing & Sales - Misleading Advertising

Kanawha supplemental policy under Humana. Have had a claim with this company for 3 mos. now, have contacted the company several times. Filled out all the paper work required,and yet they just keeping telling me they are working on it. I don't think the company wants to pay on the policy like the representive from Humana told me on the policy. The company is a scam and don't want to live up to their claims.

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