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Steve's complaint:
July 09, 2012

Insurance Company: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations

Dishwasher waster water hose fissured/cracked and leaked. Noticed hardwood floors starting to buckle. Called State Farm agent to see if I should file claim. She said no if actual damage is less than deductible.

Called plumber to determine source of water. Couldn't get to dishwasher because of swollen hardwood. He called Utah Disaster to remove swollen wood in front of dishwasher. Discovered source of water and found water encroached to most of hardwood flood, into cabinets, wall and island.

Called agent. She said to go ahead with mitigation. Removed much of floor, cabinets, damaged wall.

Adjuster came out and denied claim saying it was a slow leak plus didn't cover mold damage. Tiny bit of mold behind dishwasher -- only a few days old.

Adjuster said Utah Disaster was not reputable and demolished most of kitchen to get repair work.
He also felt I was in cahoots with them in order to get a "new" kitchen. I had never before spoken with them nor met them -- didn't even know who they were -- what an insult.

Now, I'm forced to sue State Farm to have my demolished kitchen rebuilt. Adjuster said I would lose because of broad language in policy relating to water damage.

I'm also pursuing a class action suit against State Farm. To learn more and to read dozens of Stte Farm wrongful claim denial horor stories go to:

DeniedByStateFarm.org.

Buyers beware. State Farm is a scam.

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